Privacy Policy

At MetalCrew, accessible from https://metalcrew.in, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

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1. Information We Collect

We may collect the following types of personal data:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely via Razorpay, PayPal, etc.)

• IP address and browser details

• Purchase history

• Feedback or communication messages

 

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2. How We Collect Your Information

• When you place an order or register an account

• Through contact forms or subscriptions

• Automatically via cookies and analytics tools (e.g., Google Analytics, Facebook Pixel)

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3. Use of Your Information

We use your data to:

• Process and fulfill your orders

• Provide shipping updates and support

• Send promotional offers (if subscribed)

• Improve our website and customer experience

• Prevent fraud and ensure platform security

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4. Cookies and Tracking Technologies

We use cookies to:

• Maintain shopping cart sessions

• Track site usage and performance

• Deliver relevant ads via third-party platforms

You can choose to disable cookies in your browser settings.

 

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5. Third-Party Disclosure

We may share your information with:

• Courier partners (e.g., DTDC, Delhivery, BlueDart)

• Payment gateways (e.g., Razorpay, Stripe, PayPal)

• Advertising platforms (e.g., Google Ads, Meta)
  All third parties are required to handle your data with the same level of confidentiality.

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6. Data Retention

We retain your personal data only as long as necessary for legal and business purposes (e.g., tax compliance, dispute resolution, support).

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7. Your Rights

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You may:

• Request access to the data we hold

• Request correction or deletion of your data

• Opt out of promotional emails at any time

To make such a request, please contact us at MetalCrewIndia@gmail.com

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8. Changes to This Policy

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We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

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For queries, support, or order-related assistance, reach out to us:

Email: MetalCrewIndia@gmail.com
Phone: ‪+91 99747 43838‬

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Thank you for choosing MetalCrew — where style meets strength.